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I’ve spoken with a lot of lawyers who want to make their own software. In fact, as a creditor’s rights attorney, I knew quite...

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Has the feedback you’ve received from your client surveys been lackluster? We aren’t talking about unhappy clients or low scores. We’re talking about feedback...

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Communicating well with clients and other counsel rarely wins awards (although we think it should). Doing it poorly, however, can alienate clients and even...

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“Venezuela land of grace”, this is how Christopher Columbus described to Queen Isabella what he found on his 3rd trip. Venezuela is a privileged...

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Pulpit and Tapit two great horses of the North American horse. Pulpit and Tapit These specimens proved to be astonishing on the racetracks. Both...

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Many lawyers begin their firm automation processes at client intake. This is generally a good idea. Yet, fully streamlining the myriad interactions can seem...

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In January 2022, several French researchers from the Jacques Monod Institute of the University of Paris made a major discovery. Progress achieved with the...

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Accessibility – Alt text, headers, keyboard interaction, media alternatives. Marketing – Aesthetics, content marketing, images/video. Technical – SEO, page load time, scroll time. The...